Shipping Policy
Eligibility for Return and Exchanges
We process all our domestic orders within 15 business days. valuable order will be
delivered within 15 days to 3 weeks depending on the location as remote areas are not easily
accessible.
The deliveries of your valuable order will be made in the working hours only
i.e.10 am to 6 pm from excluding all the public holidays and holidays declared by our courier
partners.
Chi Chimpu Toys is not responsible for the damage of the product after delivery.
All our orders will be delivered to the address provided by the buyer at the time
of order.
The customer will receive the confirmation of the Order by email. Delivery of our
services will be confirmed on your mail ID as provided at the time of order.
For any complaints/issues with regards to your order, you may contact us on
+91-9910891187 or chichimputoys@gmail.com or through our website within 7 days of delivery for resolution.
Cancellation of Orders
The customer may cancel his/her order within 24 hours of the order placed by the Customer. The customer
cannot cancel once the order has been packed/ shipped/ in transit. After 24 hours the order cannot be
canceled. Chi Chimpu Toys reserves the right to cancel an order within 48 hours from the time of order.
Charges
We charge a flat shipping rate of INR Rs 100 for all orders within India.
Our Shipping charges may vary for our International orders.